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We are currently looking for "Medical Case Manager" for an immediate contract with our client in Canada. This is a 12-month contract opportunity and work is 100% remote.
This is a non-clinical position, however a background in clinical nursing, disability management and public health is useful. A successful candidate will be responsible to accomplish department objectives by:
Organizing, implementing, and monitoring interconnected projects, deciding on suitable strategies and solutions, as well as coordinating cross project activities related to responsibilities.
Responsibilities:
- Demonstrate expertise in medical case management, confidentiality, and privacy of personal health information.
- Provide advice and counsel to business unit leaders, HR partners, managers and employees on a variety of topics and questions related to medical case management, vendor adjudication decisions, disability benefits, workplace accommodations, referrals to employee assistance program, public health, pandemic protocols and health promotion.
- Demonstrate knowledge of applicable occupational health & safety regulations, AODA, CSST, CNESST Quebec, and WCB/WSIB programs across Canada.
- Interpret global, country specific regulations, HR guidelines and policies that reference an employee's ability to either return to work or remain at work.
- Accountable for individual and team results. Work on special projects, develop and implement medical case management services.
- Apply continuous process improvement methodology for assigned programs and Health & Safety processes, while maintaining compliance, especially for medical case management.
- Maintain excellent service delivery by enforcing quality and global standards, analyzing and resolving employee concerns and recommending solutions, organizing and prioritizing work effectively and be agile in a dynamic environment.
- Meet with stakeholders, including vendors (adjudication vendor) to make communication easy and transparent regarding projects and decisions on services in a professional manner.
- Maintain professional and technical knowledge by attending/completing professional development courses, reviewing professional publications, establishing personal networks, benchmarking best practices and/or membership in professional organizations.
- Analyse data to create accurate and timely reports.
- Assist and team with key stakeholders in the delivery of health promotion deliverables, and
- Demonstrate fundamental knowledge of public health and/or non-clinical nursing to develop policies and programs that address emerging health issues and provide pandemic support.
Requirements:
- Minimum of 3 years' experience in medical/disability case management
- Competency in Microsoft applications including Word, Excel, PowerPoint
- Strong communication, teamwork, analysis, problem solving and judgment skills
- Proactively engaged self-starter with ability to prioritize and manage multiple tasks
- Ability to be an independent problem-solver with minimal supervision
- Excellent verbal and written communication skills
Preferred:
- Certification in disability case management
- Minimum of 2 years' experience in project/program management
- Minimum of 2 years' experience in occupational health services
- Minimum of 2 years' experience in clinical/non-clinical nursing or public health
- Proficient in English and French
- Eligibility Requirements
- Must be legally eligible to work in Canada without sponsorship
- Country/Region: Canada
Business Process Improvement Jobs — Medical Case Manager at Experis - Mar 2022
Company:ExperisLocation:Toronto ON CAJob Types:ContractPost Date:March 25, 2022Valid Through:April 24, 2022